In An Emergency
Please Call Vets Now Chippenham on 01249 247242 or Swindon on 01793 278695
We provide 24 hour care 7 days a week, making sure your pet receives the best possible care day and night
Pets can have the worst timings, such as falling ill or getting injured late at night or over the weekend. Sometimes those unexpected events can happen when our practice is closed, that's why we have teamed up with Vets Now, our local 'out of hours' vets, to ensure you have access to the best possible care whatever the time of day or night. The local VetsNow surgeries are in Chippenham and Swindon.
Vets Now provide the equivalent of an A&E or NHS direct service for your pet. They are highly experienced in dealing with sick pets and emergencies and they are always available out of hours, either on the end of the phone to give free advice and guidance, or to see your pet if required.
The Vets and nurses at Vets Now are fresh and ready to see and care for your pet, even at 2am (they sleep during the day). They provide plenty of cuddles, just like us!
We work closely together, so following a visit to Vets Now, your pet's detailed clinical notes will be sent to us.
We all understand the importance of your pet as part of your family and will always ensure the best possible care is provided, no matter what time of day or night you call or attend the clinic.
Remember, Vets Now are just a phone call away for FREE veterinary advice when we closed so please just call them if you want some guidance or have any concerns regarding your pet.
Please click here to direct you to your nearest Vets Now surgery https://www.vets-now.com/find-an-emergency-vet/
If you're worried your pet has been poisoned you can now call the Animal Poisons Line on 01202 509000 - PLEASE NOTE THAT THERE IS A £35 FEE FOR OUR ADVICE BETWEEN 8AM-8PM MONDAY TO FRIDAY. A £45 FEE AT ALL OTHER TIMES INCLUDING WEEKENDS AND BANK HOLIDAYS. WE ARE OPEN 24/7. THE FEE IS REFUNDABLE IF YOUR VET CALLS US ABOUT THE SAME CASE. IN MOST CASES WE CAN SAVE YOU AND YOUR PET A TRIP TO THE VET. PLEASE HAVE YOUR CREDIT CARD READY. THANK YOU.
BEFORE YOU CALL
Please have as many of the following details as possible readyl:
1. Your pet’s details: the breed, age, weight, sex and name
2. What your pet has taken e.g.the drug or product/brand name
3. How your pet was exposed e.g. eaten, inhaled and/or on skin
4. The amount taken and how long ago
5. Is it a one-off event or has this happened before?